TRIP INFORMATION
Reception & Services Info
Check-In
Begins at 4:00 PM. Guests who arrive after the front desk closes will find a packet in our after
hours box and must then, check-in at the front desk, in the following morning.
Check-Out
10:00 AM. There is a $50 charge for every additional hour past 10:00 AM.
Key Information
Vacation homes do not receive daily housekeeping services. For special requests, please call the front desk. For cabins, wagons, and glamping tents, housekeeping will make daily visits to check garbage, and replenish needed towels. Please leave used towels on the floor if you want them replaced with fresh towels. Garbage is collected daily from outside bins after 4:00 PM.
• The appropriate tax rate for Lodging, Meals, and Recreation will be added to all reservations.
• A 50% down payment is required, at time of booking, for reservations in current year. Balance will be due/charged upon arrival.
• Reservations for following year require a 10% down payment with an 40% due in January of year of arrival with final payment due/charged upon arrival.
• We gladly accept American Express, Master Card, Discover Card and Visa.
• Cancellations more than 14 days prior to arrival are fully refundable less a 10% administrative fee per reservation. Within 14 days of arrival there is a 50% cancel fee.
• For your safety all activities are weather dependent and subject to cancellation.
• Gratuity is accepted and appreciated.
Come see one of our expertly informed staff to help you finalize your ideal Zion Ponderosa experience.
With all of the local knowledge we will help answer any questions and make recommendations to make
your stay exactly what you hoped. A few services we will provide at this desk are:
- Hiking and Activity Recommendations
- Surrounding local area information
- Guided Activity Scheduling
- Wrist bands required for pool and open resort area use
- Fax and copy machines available at front desk.
- Maintenance: Please contact the front desk for any maintenance issues.
- Wifi throughout the resort and in each home.
- Golf Cart Rentals
- Laundry facilities
Our mail is picked up and dropped off daily. We provide limited mail service including postage
A conference room is available for groups and conferences.
Please contact the front desk for Reservations at 435-648-2700.
Here are some ideas of what to pack for your trip to Zion Ponderosa:
• Jacket or Sweatshirt
• Hat
• Camera
• Sunscreen
• Walking/Hiking Shoes
• Water Shoes
• Swim Suit
• Sunglasses
• Shorts
• Long Pants (better for the horse rides)
• Flashlight
• Water Hydration Pack
Pets are permitted in camping and RV sites and open areas of the resort but must remain on their leash.
Smoking is permitted in outside areas only. There is a $250 cleaning charge for breaking this policy.
Service animals must have prior approval.
Frequently Asked Questions
Emergencies:
In the rare event that you have an onsite medical emergency please call 911 and then contact the Front Desk so we can alert the proper authorities, and assist where possible and as needed.